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Frequently Asked Questions
Do you have any references?

Please visit our Case Studies page for references to clients.


What are USourceIT's key differentiators?

SMB Expertise, Ex CIOs CTOs Senior Project Managers, Audit IT using Assess OnDemand, No-cost sourcing or outsourcing using Source OnDemand, Deep knowledge of SMB specific IT issues, Guaranteed results, pre-certified or pre-credentialed network of service providers


Can you tell me more about other clients you have helped?

Please visit our Case Studies page. 


What other products and services do you offer that can help me with my IT needs?

We have the following products and services, to help you with your IT needs-

  • Risk free IT solutions and services procurements at no cost to you through our Source OnDemand offering
  • Fuzzy Logic data collection, analysis and ranking tool - Assess OnDemand
  • A local Professional Services group with extensive experience delivering all kinds of IT projects, to help guide you and act as your representative

What is Credentialing or what does pre-credentialed mean?

Credentialing is our unique process by which we verify that the Service Provider has the ability, skill, infrastructure, resource, staff and methodology to deliver the services to Small and Medium Sized Businesses. 

Credentialing is a comprehensive and on-going process by which we make on-site visits, check references, obtain project feedback, interview employees and directors and check verify the infrastruture.  In some ways it is more comprehensive than CMM.

Here are previews of the tools we use to do credentialing and a sample credentialing report-

Online credentialing tool

Online Credentialing Tool

Credentialing report outline

Credentialing Report Outline

Vendor ranking charts

Automatic Vendor Ranking Charts


What is Source OnDemand?

Source OnDemand(tm) is USourceIT's IT sourcing offering that is targeted towards Small and Medium Sized Businesses (SMBs).  Through Source OnDemand, our clients can-

  1. Create and submit IT related RFPs/RFIs and RFQs to our network of  pre-credentialed Global Service Providers
  2. Track RFP responses
  3. Score RFP responses
  4. Compare vendor proposals
  5. Track contract negotiations
  6. Award contract
  7. Manage milestones and billing/invoicing

What kind of IT needs can you help me with?

It is impossible for us to put a comprehensive list of all the capabilities that our network of 1,500 providers offer.  However here is a partial list of solutions we can help you with-

  • Email Hosting
  • Server Hosting
  • Web Design
  • Web Development
  • Social Networking
  • ERP customization and implementation
  • Accounting packages
  • Business Intelligence
  • Data Warehousing
  • Executive Dashboards
  • Remote infrastructure management
  • Help-desk support
  • Call center support
  • Custom application development
  • Microsoft .NET, JAVA
  • Implementing Content Management Solutions - DotNetNuke, Joomla, Drupal
  • Database Administration - Oracle, SQL Server, IBM DB2
  • Open Source programming and tools - LINUX, PHP, SQL
  • Project Management
  • Program Management
  • Procurement
  • Supply Chain Management
  • Distribution
  • Manufacturing
  • Automotive
  • Healthcare
  • Financial Services
  • Retail
  • Services Industry
  • Entertainment
  • Flash Design and Development
  • etc

What is Assess OnDemand?

Assess OnDemand is USourceIT's offering for collecting data from your customers, analyzing data and ranking data.

Please visit our Assess OnDemand Product Page for more information.


Why should I outsource?

The benefits of outsourcing of course are variable mostly dependent upon the specifc situation of the organization. However, the following is a list of common reasons why outsourcing is undertaken:

  • Most outsourcing companies have standard tools and processes that are benchmarked and credentialled
  • Most outsourcing companies have a secure infrastructure and access to latest tools and technologies
  • Lower your total cost of ownership (over time)
  • You focus on your core business and let the outsourcing company deal with systems and automation issues
  • By nature of working in different industries and other clients, outsourcing companies often bring a unique perspective to your business and problem solving
  • You get better quality of service
  • You get service level based support
  • You can measure the effectiveness of outsourcing
  • You do not have to make non core hiring decisions
  • You get a better control over your budgets
  • You can usually get setup in a very short period of time, because of existing infrastructure and skills
  • It lowers the need for you to continually upgrade your technology infrastructure
  • You get to learn about best practices in the Technology areas, as well as business best practices in other industries (depending upon the experience of the vendor)

What do you mean by "Risk free"?

As a customer, you have nothing to lose to start the sourcing  or outsourcing process through us.  There are no up-front costs and no on-going costs.  You automatically get access to our network of pre-credentialled service providers without the need to research (leave the research to us).

Click here to sign up and start your no-cost, risk-free sourcing.


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Featured Testimonials
Michael Griffin , President & CEO,ClientLook, Ltd

The guys really came through for us by delivering a new beta build in time for a big conference I attended last week. ClientLook was very well received.

Jason Szczuka , President at PatientFYI LLC

USourceIT's Professional Services provided us with a big-business IT Team on a small-business budget... and then led our successful selection & integration of effective offshore resources through Source OnDemand. They're a great solution for the many IT needs that challenge every small-to-medium size company.



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